Chapter Three

Step Two: Responsiveness

From Value Propositions to Value Conversations

O YOU’VE BUILT a value cycle and gained a loss advantage. The next step in becoming a constructive capitalist is mastering responsiveness, upping the speed, accuracy, and agility of a value cycle. Responsiveness happens by turning top-down, take-it-or-leave-it value propositions into deeply democratic value conversations. To see what that looks like in practice, let’s take a closer look at one of our insurgents.

. . .

How many decisions does your boardroom make per minute? That’s right. Not per year, quarter, month, or day. Per minute.

One company makes more—and ...

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