CHAPTER SIX
Turning Data into Business Intelligence
“If you can’t explain it simply, you don’t understand it well enough.”
—ALBERT EINSTEIN
People are either the largest or the second largest expense of an organization. This is increasingly true as technology has shifted work from muscle to brain. Individual understanding and discretionary decision making depend on accurate, timely, and predictive information. Human capital analysis and predictive measurement can provide this information and are, therefore, critical for business success in this global marketplace.
There are many reasons for human capital analysis and measurement to be so important today:
1.If you don’t measure it, you don’t know what is actually happening. Anecdotal reports ...
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