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The New Human Capital Strategy: Improving the Value of Your Most Important Investment—Year after Year by Ph.D. Bradley W. Hall,

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Chapter Four. Effective Executive Teams

“Are your executive teams more effective this year than last year?”

A large business unit of a European technology company was failing. Product yield problems had created product shortages and angry customers. Steve, one of the most talented and highly respected scientists in the industry, was the general manager of the unit. Not only did Steve possess extraordinary technical capabilities, but he was a sharp businessman. He was powerfully smart, more so than the vice presidents who reported to him. He knew it and they knew it.

When answers to difficult questions did not come quickly to others, Steve answered them easily. He could always find a flaw in a presentation or an argument. Intellectual sparing produced ...

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