lead.

The old way of hustling saw people as expendable and easily replaceable. They were there to do a job, and they should stay in that system and be grateful for their employment. The only bit of this that I agree with is the gratitude part. We should all be very grateful for our work, for a job, for a career—that will never change—but the new hustle puts people first and has them sitting at the top of any decision that gets made.

I’ve seen firsthand what happens when you try to honor your people and see them as your greatest asset. When you continually think about how they’re doing, if they’re enjoying themselves, if your culture could be better in any way. It’s so important to keep these ideas at the forefront of your mind so you keep improving ...

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