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The New Kingmakers
book

The New Kingmakers

by Stephen O'Grady
March 2013
Intermediate to advanced content levelIntermediate to advanced
56 pages
1h 32m
English
O'Reilly Media, Inc.
Content preview from The New Kingmakers

Chapter 1. Introduction

The CIO Is the Last to Know

In 2002, a group of securities-industry CIOs and IT managers were interviewed about their challenges and strategies with regulatory compliance. Specifically, they were asked about their compliance strategies regarding the usage of instant messaging (IM) technologies, a communication channel that predates the Internet, but exploded in popularity as the Web grew. Because IM allows users to communicate quickly and efficiently with each other in real time for free, it found no shortage of users, or use cases—even in the heavily regulated securities industry.

When the executives were interviewed, however, every single one denied that their organization had any compliance obligations with respect to IM. They were certain of this because they were equally certain that IM was not being used. How were they so sure? “We haven’t issued those technologies, so they’re not being used by our employees,” was the typical response. The reality, however, was an unpleasant surprise to these execs. IM technologies might not have been issued by these companies, but with the technologies freely available and highly useful, their use by company employees was rampant and accelerating.

This revelation was to become more and more common over the following decade, however, because the nature of technology adoption was changing. Access to technology has been steadily democratized over the past decade, to the point that, as then CEO of technology provider rPath ...

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Publisher Resources

ISBN: 9781449368036Errata PagePurchase book