INDEX
Accountability: empowerment and, 7–8, 140, 220–221
in hierarchies, 30–31
in internal markets, 36
leadership and, 211
organizational structure and, 44
Advertising: interactive, 114
truthful, 114–116
wastefulness of, 107–108
Aetna Life & Casualty, 138
Agrarian societies, leadership in, 206, 207
Air travel industry: ESOPs in, 132–133
problems of, 105–106
Anderson Windows, 113
Asea Brown Bovari, 13, 31, 48, 50
Asia Pacific Economic Cooperation (APEC) forum, 227
Astra/Merck, 113
AT&T: internal markets in, 40
organizational balance in, 92
pay systems in, 142
AucNet, 113
Authority: in hierarchies, 30–31
leadership and, 11, 16, 17, 221–223
misuse of, 220–223. See also Power
Auto industry: electric cars ...
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