Chapter 5

Growing Collective Intelligence

Collaborative tools are the breathing organisms that reflect the living nature of organizations today.

—Don Burke

Intellipedia Doyen, CIA

On July 7, 2005, three bombs exploded within 50 seconds of one another on three London subways. A fourth went off an hour later in a double-decker bus on a busy downtown square. Together the bombs killed 56 people, including the four bombers, injuring nearly 700 people within the span of one morning rush hour, putting security agencies worldwide on high alert. Sean Dennehy watched the “7/7” events unfold from the headquarters of the U.S. Central Intelligence Agency ...

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