| 10 | Coaching and Feedback |
Management is nothing more than motivating people.
—Lee lacocca, former chairman, Chrysler Corporation
As a supervisor, you cannot do your job by yourself—you need to know what is going on with all your employees in all the jobs that report to you. It is your responsibility to know what people are doing, how they are feeling about their jobs, why they are behaving in certain ways, what they expect from you, and how you can help them get better results.
In many organizations, the process of defining and managing priorities with and for employees is an annual cycle of activities that begins with goal setting early in the year and ends with a formal appraisal late in the year. Once you and your employees have discussed ...
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