11 Performance Appraisal and Development

In order that people may be happy in their work, these three things are needed: They must be fit for it. They must not do too much of it. And they must have a sense of success in it.

—John Ruskin, English essayist

While constructive feedback lets your employees know how they are doing day to day, a performance appraisal is a planned, focused, and formal assessment. Performance appraisal is a systematic evaluation of an employee’s achievements in carrying out the requirements of his or her job and attaining individual, department, and company goals over a sustained period (generally one year). The performance appraisal meeting is also an opportunity for you and individual employees to discuss development ...

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