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The New Why Teams Don't Work by Harvey Robbins, Michael Finley

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chapter 11 Dealing with Difficult People

Nowhere is it written that you have to get along with everyone. There are people in the world who should not, who must not, be on any team—ever. And they are not especially unusual.

In the last chapter we talked about people whose intentions toward teaming were OK, but whose ability to team successfully was hampered by differences of opinion and approach. This chapter is about people who nature did not inculcate with the instinct or the will to team.

They are not necessarily bad people, although some (the dark angels) are truly bad. All require action on the team’s part—either distancing, discipline, or banishment.

Team Jerks

On any given day, we can all be jerks—rude people unaware of how we come ...

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