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The New Why Teams Don't Work by Harvey Robbins, Michael Finley

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chapter 15 Competitive Hazards

Several years ago, Harvey was working in a small division of a much larger company that had morale problems and couldn’t quite figure out what was going wrong. After poking around, he discovered that the general manager of the division gained sadistic pleasure from watching his teams compete and scramble with each other for limited resources and few rewards.

While interviewing team resource folks, Harvey also discovered that resources weren’t nearly as scarce as had been broadcast by the GM. This gentleman simply thought “putting the squeeze on” would heighten the level of team competition. He was right. The resulting friction between teams eventually raised the temperature within teams to the point of team ...

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