chapter 17 Rewards and Recognition

The happy team books of the past decade suggested that it’s such a great thing to be on a team that people will do it for free. Our observations do not bear this out. Work is an investment people make. They demand a return on that investment. If you do not pay them, they will not work. This principle of human resources was established during the late Mesozoic Period, in the case of Og vs. Magog.

No, pay/don’t-pay is not the issue. The issues are how and whom you pay. Teams are a new thing, but except for a few departures (paying in stock, profit-sharing, gainsharing), not a lot of quantum thinking has been applied to compensation, rewards, and recognition for teams.

We shall attempt to apply some now. ...

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