chapter 19 Change Issues
We are passing through an era of reinvention, reengineering, and transformation. And we hate it.
We hate change because no matter which of three classic responses we make to it, it wins. If we don’t embrace change, it overtakes us and hurts like hell. If we do try to embrace it, it still knocks us for a loop. If we try to anticipate change and be ready when it appears—well, it doesn’t make much difference, we still wind up on our keesters. Change is pain, even when self-administered.
Change is to a team as the ocean is to a sponge—it is inside, outside, everywhere, the milieu in which everything happens. In most companies, teams are a part of the change. Because teams are geared toward flexibility, they should be ...
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