Say you have just been to a galvanizing seminar on teams, or read one of the excellent happy team books that abound on business bookshelves. You are excited about the potential teams have. You decide to “go team” with your colleagues.
You think, if we are to be a team, we must live, eat, breathe, and perform daily ablutions as a team. You tear down the cubicle walls, throw everyone in a pit together, sit back, and wait for those inevitable high-performance team results.
And wait. And wait.
You can wait till the cows come home, and high performance does not. The reason is that—surprise—people do not like being thrown into pits en masse.
We began this book with the wistful observation ...