7 Optimizing leadership team performance over time

DOI: 10.4324/9781003324577-12

Selecting the right members of the leadership team and building these individuals into a well-functioning team are the foundation for a strong performing leadership team. To realize this potential, CEOs and executives need to systematically develop their teams over time and adjust them to changing circumstances in the firm and the environment. For this they need empathy, and a firm hand to leave no room for personal preferences and friendships.

Take Hubert Joly at Best Buy.1 Joly, a Frenchman who had followed a varied career that covered consulting (McKinsey), IT (EDS, France), gaming and entertainment (Vivendi), and travel (Carlson), was appointed in 2012 to ...

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