Chapter 5Programs & Services
For most people, a nonprofit is what it does. The programming offered and services delivered are the public-facing front door to any nonprofit organization. A nonprofit’s programming appears as the most visible aspect of its operations. It’s what the community, donors and government see first and it’s the place where some of the biggest organizational challenges lie so it’s an obvious place to look when starting your risk assessment and management work. Risk also occurs in other departments and functions such as finance, communications, personnel and governance. We will cover each in turn in this section of The Nonprofit Risk Book.
The activities described in this chapter on Programs and Services include some of the ...
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