Chapter 6Personnel

If you compare nonprofit organizations with commercial and governmental counterparts, among the biggest differences is the central role played by boards and volunteers. Nonprofit organizations rely on board members and volunteers who offer uncompensated assistance and pro bono service alongside paid staff.

Human resources—talent and staffing—are key to nonprofit success because all activities are completed by, with, and through people. In nonprofit organizations typically upwards of 80% of the organization’s budget is spent on staffing or volunteer supports. Staffing and talent management is an area of significant risk for most nonprofits. We focus on some key personnel risks for nonprofit organizations.

As we have worked on ...

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