CHAPTER 7You’re in My Space

HAVE YOU EVER FELT ANNOYED when you re-entered a meeting and found “your” seat taken by someone else? Have you felt offended when a co-worker entered your office without knocking or when you discovered your boss shuffling through papers on your desk?

Sure you have!

We all try to protect and control our space. It’s called territorial behavior, and it is hardwired in our brains. In fact, territoriality is established so rapidly that even the second session in a series of lectures is sufficient to find most of the audience returning to their same seats.

In this chapter you’ll see how the use of space in the workplace sends its own set of messages. You’ll understand the impact of spatial zones—those distances between people ...

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