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The NTL Handbook of Organization Development and Change: Principles, Practices, and Perspectives, 2nd Edition by Michael Brazzel, Brenda B. Jones

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CHAPTER TWENTY-FIVEAPPRECIATIVE INQUIRY AS AN ORGANIZATION DEVELOPMENT AND DIVERSITY PROCESS

Cathy L. Royal

Appreciative inquiry (AI) is a change process that begins with affirmation and creates opportunity for growth and change by identifying what is working in a system. Characteristics and themes from personal stories and appreciative interviews of individuals involved in this process are used to design total system dialogue and activities that guide the organization’s path toward change and its future. Appreciative inquiry seeks to discover the characteristics and actions that make successful organizations and vibrant, desirable communities. A basic assumption of AI is that organizations and individuals respond to success and affirmation. ...

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