The Objective is Quality

The Objective is Quality

by Michel Jaccard
Released April 2013
Publisher(s): EPFL Press
ISBN: 9781466573000

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Book description

Quality is a form of management that is composed of the double approach of driving an organization towards excellence, while conforming to established standards and laws. The objective of quality confers advantages to companies: it makes them more resilient to change that can be unexpected or even chaotic; it makes them more competitive by identify

Table of contents

  1. Front Cover (1/2)
  2. Front Cover (2/2)
  3. Table of contents (1/3)
  4. Table of contents (2/3)
  5. Table of contents (3/3)
  6. Foreword
  7. What is Quality?
    1. Why quality?
    2. Quality in the academic world. What for?
    3. Quality becomes a concern of the CNRS (extract)
    4. The contents of the book
    5. Expected learning outcomes
    6. Structure of the book
    7. References
  8. Chapter 1 The Environment of Quality (1/5)
  9. Chapter 1 The Environment of Quality (2/5)
  10. Chapter 1 The Environment of Quality (3/5)
  11. Chapter 1 The Environment of Quality (4/5)
  12. Chapter 1 The Environment of Quality (5/5)
  13. Chapter 2 The Approach to Quality: Concepts and Definitions (1/6)
  14. Chapter 2 The Approach to Quality: Concepts and Definitions (2/6)
  15. Chapter 2 The Approach to Quality: Concepts and Definitions (3/6)
  16. Chapter 2 The Approach to Quality: Concepts and Definitions (4/6)
  17. Chapter 2 The Approach to Quality: Concepts and Definitions (5/6)
  18. Chapter 2 The Approach to Quality: Concepts and Definitions (6/6)
  19. Chapter 3 History of Quality (1/7)
  20. Chapter 3 History of Quality (2/7)
  21. Chapter 3 History of Quality (3/7)
  22. Chapter 3 History of Quality (4/7)
  23. Chapter 3 History of Quality (5/7)
  24. Chapter 3 History of Quality (6/7)
  25. Chapter 3 History of Quality (7/7)
  26. Chapter 4 The ISO 9000 Family of Quality Management Systems (1/10)
  27. Chapter 4 The ISO 9000 Family of Quality Management Systems (2/10)
  28. Chapter 4 The ISO 9000 Family of Quality Management Systems (3/10)
  29. Chapter 4 The ISO 9000 Family of Quality Management Systems (4/10)
  30. Chapter 4 The ISO 9000 Family of Quality Management Systems (5/10)
  31. Chapter 4 The ISO 9000 Family of Quality Management Systems (6/10)
  32. Chapter 4 The ISO 9000 Family of Quality Management Systems (7/10)
  33. Chapter 4 The ISO 9000 Family of Quality Management Systems (8/10)
  34. Chapter 4 The ISO 9000 Family of Quality Management Systems (9/10)
  35. Chapter 4 The ISO 9000 Family of Quality Management Systems (10/10)
  36. Chapter 5 Quality Management in Laboratories (1/6)
  37. Chapter 5 Quality Management in Laboratories (2/6)
  38. Chapter 5 Quality Management in Laboratories (3/6)
  39. Chapter 5 Quality Management in Laboratories (4/6)
  40. Chapter 5 Quality Management in Laboratories (5/6)
  41. Chapter 5 Quality Management in Laboratories (6/6)
  42. Chapter 6 Safety of the Food Supply Chain and ISO 22000 (1/7)
  43. Chapter 6 Safety of the Food Supply Chain and ISO 22000 (2/7)
  44. Chapter 6 Safety of the Food Supply Chain and ISO 22000 (3/7)
  45. Chapter 6 Safety of the Food Supply Chain and ISO 22000 (4/7)
  46. Chapter 6 Safety of the Food Supply Chain and ISO 22000 (5/7)
  47. Chapter 6 Safety of the Food Supply Chain and ISO 22000 (6/7)
  48. Chapter 6 Safety of the Food Supply Chain and ISO 22000 (7/7)
  49. Chapter 7 The Off- shoots of ISO 9001 (1/6)
  50. Chapter 7 The Off- shoots of ISO 9001 (2/6)
  51. Chapter 7 The Off- shoots of ISO 9001 (3/6)
  52. Chapter 7 The Off- shoots of ISO 9001 (4/6)
  53. Chapter 7 The Off- shoots of ISO 9001 (5/6)
  54. Chapter 7 The Off- shoots of ISO 9001 (6/6)
  55. Chapter 8 Total quality, personalities who stand out (1/6)
  56. Chapter 8 Total quality, personalities who stand out (2/6)
  57. Chapter 8 Total quality, personalities who stand out (3/6)
  58. Chapter 8 Total quality, personalities who stand out (4/6)
  59. Chapter 8 Total quality, personalities who stand out (5/6)
  60. Chapter 8 Total quality, personalities who stand out (6/6)
  61. Chapter 9 Total Quality Management: Awards (1/6)
  62. Chapter 9 Total Quality Management: Awards (2/6)
  63. Chapter 9 Total Quality Management: Awards (3/6)
  64. Chapter 9 Total Quality Management: Awards (4/6)
  65. Chapter 9 Total Quality Management: Awards (5/6)
  66. Chapter 9 Total Quality Management: Awards (6/6)
  67. Chapter 10 The Toyota Way and the Toyota ŁProduction System ( TPS) (1/7)
  68. Chapter 10 The Toyota Way and the Toyota ŁProduction System ( TPS) (2/7)
  69. Chapter 10 The Toyota Way and the Toyota ŁProduction System ( TPS) (3/7)
  70. Chapter 10 The Toyota Way and the Toyota ŁProduction System ( TPS) (4/7)
  71. Chapter 10 The Toyota Way and the Toyota ŁProduction System ( TPS) (5/7)
  72. Chapter 10 The Toyota Way and the Toyota ŁProduction System ( TPS) (6/7)
  73. Chapter 10 The Toyota Way and the Toyota ŁProduction System ( TPS) (7/7)
  74. Chapter 11 Total Quality and the Six Sigma Approach (1/6)
  75. Chapter 11 Total Quality and the Six Sigma Approach (2/6)
  76. Chapter 11 Total Quality and the Six Sigma Approach (3/6)
  77. Chapter 11 Total Quality and the Six Sigma Approach (4/6)
  78. Chapter 11 Total Quality and the Six Sigma Approach (5/6)
  79. Chapter 11 Total Quality and the Six Sigma Approach (6/6)
  80. Chapter 12 Moral and Ethical Issues (1/5)
  81. Chapter 12 Moral and Ethical Issues (2/5)
  82. Chapter 12 Moral and Ethical Issues (3/5)
  83. Chapter 12 Moral and Ethical Issues (4/5)
  84. Chapter 12 Moral and Ethical Issues (5/5)
  85. Chapter 13 Deontology of Professions and Functions (1/4)
  86. Chapter 13 Deontology of Professions and Functions (2/4)
  87. Chapter 13 Deontology of Professions and Functions (3/4)
  88. Chapter 13 Deontology of Professions and Functions (4/4)
  89. Chapter 14 Environmental Management and the ISO 14000 family (1/5)
  90. Chapter 14 Environmental Management and the ISO 14000 family (2/5)
  91. Chapter 14 Environmental Management and the ISO 14000 family (3/5)
  92. Chapter 14 Environmental Management and the ISO 14000 family (4/5)
  93. Chapter 14 Environmental Management and the ISO 14000 family (5/5)
  94. Chapter 15 Social Responsibility of Organizations and ISO 26000 (1/7)
  95. Chapter 15 Social Responsibility of Organizations and ISO 26000 (2/7)
  96. Chapter 15 Social Responsibility of Organizations and ISO 26000 (3/7)
  97. Chapter 15 Social Responsibility of Organizations and ISO 26000 (4/7)
  98. Chapter 15 Social Responsibility of Organizations and ISO 26000 (5/7)
  99. Chapter 15 Social Responsibility of Organizations and ISO 26000 (6/7)
  100. Chapter 15 Social Responsibility of Organizations and ISO 26000 (7/7)
  101. Back Cover

Product information

  • Title: The Objective is Quality
  • Author(s): Michel Jaccard
  • Release date: April 2013
  • Publisher(s): EPFL Press
  • ISBN: 9781466573000