Appendix A. Common Problems and Solutions

If you follow the instructions in this book, you will avoid most common problems. However, sometimes things go wrong. Here are the most common issues we see and how to solve them.

Lost Administrator Password

If you lose your own password, you can recover it with the “Forgot your password?” link that is typically shown in the login module on a site. The exact wording may depend on the site and any modifications that may have been done. However, the more serious issue is when for some reason the people or person who had super administration access are no longer available either to do the super administration tasks or to promote someone else to be a super administrator. If someone is no longer associated ...

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