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The Operations Manager’s Toolbox: Using the Best Project Management Techniques to Improve Processes and Maximize Efficiency by Randal Wilson

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Introduction

Realities of Managing

Organizations can be made up of anything from small two- or three-person operations to very large corporations having several divisions broken up into departments with thousands of employees managed by several layers of management, all sharing similar characteristics. These characteristics can include processes performed for a specific objective, operating and overhead expenses, schedules, capital equipment management, and human resource management. These are just a few characteristics that are typical in an organization, but they represent areas that will need to be managed and will likely see problems at some point.

When organizations are first established, the founders and executive staff will largely be ...

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