C H A P T E R 1
Choices, Conflict, and the Creative Spark
The Problem-Solving Power of Integrative Thinking
The test of a first-rate intelligence is the ability to hold two opposing ideas in mind at the same time and still retain the ability to function. One should, for example, be able to see that things are hopeless yet be determined to make them otherwise.1
—F. Scott Fitzgerald
IT WAS SEPTEMBER 1999, and Michael Lee-Chin had a serious crisis on his hands—the worst crisis of his business career. Lee-Chin had presided over more than ten years of remarkable growth at his beloved money management firm, AIC Limited, but now AIC was under withering attack. Its very survival was in doubt. Things did indeed look hopeless, but Lee-Chin ...
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