7.2. Team Building
We knew that building geographically dispersed teams was important; we also knew we had to build them one brick at a time, so we first focused on strengthening the first- and second-tier leadership teams.
7.2.1. First-Tier Meetings
The senior leadership team (first tier) met four times face to face in FY 2004 at various locations. During the weeklong meetings, the second-tier leaders in the region were invited into the meetings and to evening events to nurture personal connections between the teams. These meetings helped solidify the top two management tiers in the first year of iNet. However, the results from the ONA at the end of the first year showed that although team members were more aware of one another, the overall ...
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