22.2. The Network Analysis Project

Our team discussed with the taskforce leader the challenges of the company's relationship with the WHO regarding the metric and pricing issue, the implications of Franco's departure, and the causes of the taskforce's frustrations. We decided on a course of action that would not only evaluate the degree to which the misuse of the WHO metric was an issue across Europe but also assess the company's relationship with the WHO in that arena and develop a plan for managing it strategically. The plan called for two steps in this regard:

  • Identify the relationship risks. What were the connections between the company and the WHO regarding this issue, the possible existing gaps, and gaps that would open up as a result ...

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