7.3. Virtual Leadership Training

As part of our effort to strengthen the iNet network in the wake of the restructuring, we also turned to a training tool developed several years earlier at MWH, when the company was investing in building a world-class knowledge system to connect virtual communities of knowledge workers worldwide. A key part of that effort was leadership training for the community managers. To that end, a course was developed by MWH's corporate university called Leading Virtually. The course content evolved to address all sorts of virtual teams. All first- and second-tier leaders were encouraged to take the course, and most did.

7.3.1. The Basic Model

The course covers three days and is based on a virtual leadership model, the ...

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