CHAPTER 2
The Business Connection
“If you are working for a company that is not enthusiastic, energetic, creative, clever, curious, and just plain fun, you've got troubles, serious troubles.”
—TOM PETERS, MANAGEMENT GURU
Up until now, the emotional intelligence movement has been largely driven by business and industry, where leaders have been quick to recognize the benefits of higher emotional intelligence levels in their managers and employees. Simply put, there is a direct connection between an employee's level of EI and his or her productivity. Being able to effectively work with others in an organization is one of the most sought-after skills ...
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