Epilogue

An Example and a Checklist

Let’s conclude with an example that shows the outsider approach at work in a different setting.

Suppose you own a successful high-end bakery, specializing in baguettes and fresh pastries. The key to your success is a special oven manufactured in Italy, and you have the high-class problem of more demand than you can keep up with.

You are faced with two choices for growing the business: expand into the space next door and buy a second oven, or open a new store, in a different part of town, which also requires a new oven. A competitor of yours in a different part of the city has recently expanded its store with great success, and you’ve recently read about a publicly traded baking company that has grown through ...

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