| Tip 34 | Adventure Tour Guide |
At the risk of stating the obvious, the most important aspect of getting the word out in the workplace is your ability to communicate. Gone are the days of the disheveled hacker crouching over his terminal and coding by the light of his monitor in the deepest bowels of the server room. The occasional monosyllabic grunt between feats of wizardry isn’t gonna cut it.
As disturbing a proposition as it may be, put yourself into the mind of a manager or customer (I’ll just use the word customer throughout this section to refer to both).
They’re responsible for something gravely important that they ultimately have to entrust to some scary IT guys for implementation. They do what they can to help move things along, but ...
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