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Chapter 4


I am convinced that nothing we do is more important than hiring and developing people. At the end of the day you bet on people, not on strategies.

Lawrence Bossidy, former chairman and CEO of AlliedSignal Corporation

The decisions you make about who to appoint to each role are crucial not only to the individual’s success but also to the performance of your business as a whole. Whether recruiting from within or outside your organisation, appointing talented people who bring culturally aligned values and behaviours underpins your ability to achieve great results through your team. Far more than merely an operational process ...

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