Throughout the pages of this book we have explored the things that matter most to getting the best from people at work — not just a compliant contribution or what people give when they feel obligated to, but the very best of their talents and energy. Each of the people management tools we have examined can in one way or another, individually and collectively, help you to build a capable team and influence the strength and vitality of their spirit. By applying what we have explored, not only can you overcome the common challenges faced by people managers, but you can guide your team to achieve great results they may not even perceive as possible.

As you work to leverage the full potential of your team and achieve great results, remember ...

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