Impact on Business as Usual

Organizational Performance

In our experience with composite projects, staff are seconded by business-as-usual (BaU) line managers to project work on the understanding that their primary role is not neglected. Their attitude is liable to be that they are lending the staff member’s time, almost as a favor. But we have already identified that in the modern corporation, staff are already at near capacity, so often, there is eventual conflict over time allocation. In that fight BaU, usually wins for several reasons. There is a cultural aspect: the individuals and their managers have an expectation that their primary role is critical and must not falter. This is supported by structural elements, such as business ...

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