CHAPTER
1
Why It’s Time to Stop Complaining and to Start Building the Right Performance Measurement System That Can Transform Your Company
THE CURRENT SYSTEM of performance appraisal used in most companies relies on outdated information and technologies that don’t deliver the payoff you want or need. And the “you” in this case refers to employees, supervisors, and senior company executives. There’s a disconnect between true “performance management” and the system we’ve all allowed ourselves to become accustomed to—i.e., an administrative and bureaucratic exercise used simply for justifying merit increases.
Merit pools have been very tight for the past decade or so, tying in to a Consumer Price Index (CPI) that has barely edged upward since the ...
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