2
Keep an open mind
How to minimise your potential for bias and bring diverse thinking to performance challenges
•Real world example: An illusionist influences people’s choice
•Toolkit: How to minimise bias when decision making
•Checklist: How diverse is your team?
This chapter invites you to think about yourself in relation to some wider factors that impact your performance, and hence that of your team.
The factors are:
•Minimising unconscious bias in yourself and others
•The need for diversity of thought and experience.
Addressing these factors will help you grow and develop, enriching your work life and giving you more confidence to enjoy your role as a manager.
Unconscious bias
We act or make decisions with unconscious bias when we ...
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