The Performance Management Playbook

3

Put purpose first

How you and your team can create a motivating, shared purpose for performance management

•Real world examples:

•A construction company struggles with DIY appraisals

•In healthcare, good performance management can stop people dying

•Toolkit: Create a shared purpose for performance management

•Conversation guide: Holding colleagues accountable

This chapter focuses on the ‘purpose’ block in the performance management canvas. It’s where you and your team establish why you are doing performance management, and what difference you want it to make.

You may have read the previous two chapters and found yourself wondering, ‘Do I really have to do this? Isn’t everyone hired to do a job? Surely they can just get on and do it without ...