8

Give frequent feedback and coaching

Develop a feedback culture in your team and use coaching to boost performance

  • •Toolkit: Feedback with AIM

  • •Real world examples:

    • •High flyers need high praise too

    • •Feedback creates opportunity

    • •Feedback saves a career

  • •Conversation guides:

    • •In the moment

    • •Regular one-to-one meetings

    • •The big picture

  • •Checklist: Effective feedback

Feedback and coaching are your essential tools to manage and improve performance every day. This chapter focuses on the feedback and coaching block in the central column of the canvas. It’s all about enabling you to build effective feedback and coaching into your daily management routine until it becomes second nature.

Here’s a reminder of the canvas to show you where we are. ...

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