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The Performance Pipeline: Getting the Right Performance At Every Level of Leadership by Stephen Drotter

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7

Managers of Others

The Enablers

Absolutely nothing is more valuable to a Self-Manager (an individual contributor) at work than a good boss. Good bosses make the work experience more pleasant, facilitate completion of tough tasks without undue stress, and answer questions. Ineffective bosses, on the other hand, make the work experience unpleasant, increase stress, and leave people scratching their heads.

From an enterprise perspective, 80 to 90 percent of all employees work for a Manager of Others. So Managers of Others have the most direct impact of all managers on things like morale, motivation, attitude, job satisfaction, quality, and employee retention. An ineffective Manager of Others makes the people under them unhappy, unproductive, and ...

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