Chapter Ten. Step #7: Create Credible Interactions

We have explored how effective listening and questioning can help you tap into Secret #3, “The Decision to Suspend Judgment.” The reality is that when we are able to interact in such a way that builds trust and respect, we naturally build personal credibility. We’ll go back to a few examples of individuals who have previously been introduced. We can learn a lot about credible interactions by evaluating a few of their successful techniques.

Interaction Technique: Maximize Your Agreements

This often happens when you are talking with someone who is effective in ...

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