The Pfeiffer Book of Successful Leadership Development Tools

Chapter 29. The Supervisory and Leadership Beliefs Questionnaire

T. Venkateswara Rao

One of the most important tasks of a manager is to manage human resources. Effective management of human resources requires understanding the capabilities of subordinates, assigning them appropriate tasks, helping them to acquire new capabilities, maintaining their motivation level, and structuring the work so that people can derive some satisfaction from doing it. As one goes up the managerial ladder, he or she is required to spend an increasing amount of time interacting with people. These interactions may be on the shop floor, in group meetings, in face-to-face encounters with one other person, through telephone conversations, or in formal or informal gatherings. ...