Chapter 1.7. Dealing with Disruptive People in Meetings
John E. Jones
People who conduct meetings often are troubled by the behavior of a person in attendance who is disrupting the proceedings. It is important for leaders to have a repertoire of responses in such situations in order to maintain control and to accomplish the objectives of the meeting. This article enumerates several methods that can be used to prevent, and to respond effectively to, attempts by individual people to dominate meetings at the expense of the leader. The basic theme in this approach is that the leader should take initiatives to minimize disruptions and to maintain control over meetings when dominating behavior occurs.
People can initiate many forms of disruptive behavior ...
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