Chapter 2.5. Trouble in Manufacturing: Managing Interpersonal Conflict
John E. Oliver
Group Size
Three subgroups of five or six participants each.
Time Required
Approximately one and one-half hours.
Materials
A copy of the Trouble in Manufacturing Primer on Conflict for each participant.
A copy of the Trouble in Manufacturing Case-History Sheet for each participant.
A set of role sheets for each subgroup. Each set consists of one copy each of Trouble in Manufacturing Role Sheets 1 through 4.
A copy of the Trouble in Manufacturing Observer Sheet for each observer.
A pencil for each observer. ...
Get The Pfeiffer Book of Successful Conflict Management Tools now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
