Chapter 3.6. Communication Audit: A Pairs Analysis
Scott B. Parry
Abstract: If we consider all the skills needed to succeed in our work and to enjoy life to the fullest, the ability to communicate effectively probably leads the list. Our desire to understand others and to be understood is one of humankind's most basic needs. Effective communication requires much more than grammar and vocabulary. Words such as trust, openness, respect, and empathy come to mind as qualities that must accompany the written or spoken message if it is to achieve its intended results. This audit enables respondents to assess their ability to communicate both within the workplace and within more intimate groups.
Introduction
Communication is the cement that holds an organization ...
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