Chapter 3.8. The Defensiveness Inventory
Beverly Byrum-Robinson and B.J. Hennig
Abstract: Defensiveness affects a host of communication functions in organizations as well as individual understanding and perceptions, interpersonal effectiveness, work effectiveness, and organizational effectiveness. This article presents a new model of the defensiveness. The Defensiveness Inventory assesses four dimensions of defensive reactions: feelings of fear and sadness, feeling attacked, consequent behaviors, and sensitivity to flaw. Respondents rate twenty-eight items in respect to a critical incident in which they felt defensive. The inventory can be used for self-discovery and growth, team building, coaching in interpersonal relationships, process consulting, ...
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