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The Phoenix Encounter Method: Lead Like Your Business Is on Fire!
book

The Phoenix Encounter Method: Lead Like Your Business Is on Fire!

by Ian C. Woodward, V. “Paddy Padmanabhan, Sameer Hasija, Ram Charan
October 2020
Intermediate to advanced
304 pages
9h 2m
English
McGraw-Hill
Audiobook available
Content preview from The Phoenix Encounter Method: Lead Like Your Business Is on Fire!

CHAPTER 7

ALL DIGITAL FIREPOWER, ALL THE TIME

We must respond to opportunities before they become conventional wisdom.

—SATYA NADELLA, CEO, Microsoft

The power of digital and social media to disrupt traditional businesses and industries is evident in every Encounter exercise we run. Consider the Extreme Attack contemplated by Doris Souwe, CMO at one of Japan’s leading global cosmetic brands:

Her Encounter started by leveraging the power of digital to create a personalized, high-quality body care product for women. The consumer could choose from a palette of five different fragrances, three different formulations, and three sizes. These would then be delivered (or available for pickup in store) in recyclable glass bottles with built-in sensors ...

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Publisher Resources

ISBN: 9781264257645