Skip to Content
The Phoenix Project
book

The Phoenix Project

by Gene Kim, Kevin Behr, George Spafford
January 2013
Intermediate to advanced
384 pages
9h 6m
English
IT Revolution Press
Content preview from The Phoenix Project

Chapter 20

Three days later, I’m at my desk, trying to read a report on Phoenix progress from Kirsten on my laptop. As it whirs and wheezes, I wonder how many weeks it’s been since John’s security patch bricked my laptop.

Getting replacement laptops is like a lottery. It’s tempting to bribe one of the service desk people, as one of the Marketing managers suggested, but I refuse to jump the queue. I have to keep playing by the rules since I’m the person responsible for making and enforcing them. I make a note to talk with Patty about our urgent need to reduce lead times on these laptop replacements.

Finally, the e-mail comes up:

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

AI Engineering

AI Engineering

Chip Huyen
AI Engineering

AI Engineering

Chip Huyen
AI Engineering

AI Engineering

Chip Huyen

Publisher Resources

ISBN: 9781457191350