The PMI Guide to Business Analysis

9

 

SOLUTION EVALUATION

Solution Evaluation includes the processes to validate a full solution or a segment of a solution that is about to be or has already been implemented. Evaluation determines how well a solution meets the business needs expressed by stakeholders, including delivering value to the customer.

The Solution Evaluation processes are as follows:

9.1 Evaluate Solution Performance—The process of evaluating a solution to determine whether the implemented solution or solution component is delivering the business value as intended.

9.2 Determine Solution Evaluation Approach—The process of determining which aspects of the organization and/or solution will be evaluated, how performance will be measured, when performance will be measured, ...