Book description
Updated yearly to match changing requirements, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award. The Baldrige criteria are being used by thousands of organizations around the world to evaluate their progress toward becoming the best in their fields. This 16th edition of The Pocket Guide to the Baldrige Criteria begins with commonly asked questions about the Award criteria. It then breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of what excellent companies do in each area.
Table of contents
Product information
- Title: The Pocket Guide to the Baldrige Criteria (5-Pack), 16th Edition
- Author(s):
- Release date: April 2011
- Publisher(s): CRC Press
- ISBN: 9781439895412
You might also like
book
The Pocket Guide to the Baldrige Award Criteria (5-Pack), 17th Edition
Updated yearly to match changing requirements, this guide is designed to help you understand the criteria …
book
The 90-Day ISO 9000 Manual
Designed and written by professionals with extensive ISO 9000 Certification experience, the techniques and forms in …
book
Baldrige Award Winning Quality, 18th Edition
The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence …
audiobook
Difficult Conversations
You have to talk with a colleague about a fraught situation, but you're worried that they'll …