September 1999
Beginner to intermediate
170 pages
3h 13m
English
Overview
Some people just can't take criticism. And some people just can't give it-not in a positive, motivating, mutually beneficial manner, anyway. That's too bad, because criticism is essential to many aspects of business, such as performance appraisals, quality control, and team functioning, to name a few.
This empowering book helps readers take the sting out of criticism-and transform it from a destructive, demoralizing disaster into an energizing, educating experience that builds relationships and increases individual and organizational success.
Using real-life scenarios and the author's 21 tips to positive criticism, readers will learn to:
Think of criticism as a positive thing
Become strategic criticizers and develop their skill in using the power of positive criticism
Stay cool, calm, and collected when giving or getting criticism
Criticize their boss--without getting fired, and more.
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