Chapter . ''That's a Terrible Idea''; ''It Won't Work''; ''Nobody Cares''
One of the most miserable experiences that people report having at work is working with a person who is constantly displaying a negative attitude, usually in the form of constant complaining or comments that discourage and demotivate his coworkers. A manager at a pharmaceutical company describes the experience of working with such an individual:
At first, his negativity isn't so bad because you hear it as some valid complaints. But after a while, it gets to you. It becomes more than just complaining. It is a constant voicing of negative comments about everything—projects, the company, other departments, even the customers. And many of the comments have nothing to do with ...
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