Chapter 6. Sharpening Your Interpersonal Skills
“A positive attitude quickly sorts out the options that yield best results.”
The greatest problems in the workplace aren’t due to technical competence but to lack of people skills. How you relate to coworkers makes the difference between success and failure. Most situations are not complicated, and can be improved by some very simple actions.
Show consideration of others. Consideration for other people is shown by arriving on time, taking only allotted time for meals and other breaks, limiting personal phone calls and e-mails, leaving personal problems at home, respecting the property of others, not wasting time, dressing in accordance with reasonably prescribed standards, respecting confidentiality, ...
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